ABOUT THE COMPANY: A not-for-profit organisation that is all about people. They value their staff, and you will do work that benefits the lives of their customers. A great working environment, plenty of autonomy and supportive leadership is on offer here.
ABOUT THE ROLE:
Within this key role, you will be responsible for ensuring the organisation’s core on premise and cloud based IT Infrastructure is effectively supported to minimize the risk of any disruption to business activities. Core Infrastructure includes WAN, LAN, SAN, VM Environment, Citrix Farm, Active Directory, Windows Servers and more.
RESPONSIBILITIES: These will include, but will not be limited to:
Ensuring IT infrastructure is implemented, maintained and monitored to minimize downtime which impacts business operations
Ensuring Active Directory and Group Policy is designed and maintained to best meet needs of the business
Troubleshooting and ensuring the resolution of any Windows Sever or Group Policy Issues
Providing Second Level support to the end users
Maintaining a high degree of customer service for all support requests and interactions with users, staff, residents and other parties.
ABOUT YOU: We are seeking someone with at least three years of experience in similar roles. In addition, you will need the following technical capabilities:
Experience managing and supporting Microsoft Active Directory on premise and cloud
Experience managing and supporting a Citrix Farm
Experience with VM environments
Experience in troubleshooting routers and switches, configuration, troubleshooting and hardware maintenance
Citrix Certification and Microsoft Certified IT Professional desirable
If you also have excellent interpersonal, communication and problem solving skills, along with a strong customer focus, we want to hear from you.
WHAT'S NEXT? Don't miss out on this great opportunity. Apply today, or for more information, please contact Cha-lee Hall on 0272146775 or chall@brightspark.io
