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Service Desk Analyst
- Posted 24 March 2023
- Salary$60,000-$70,000 per annum
- LocationDunedin
- Job type Permanent
- DisciplineSystems & Networking
- Reference678233
Job description
ABOUT THE COMPANY
New Zealand owned and operated business working in the finance space, with customers at the front and centre of everything they do.
ABOUT THE ROLE
You will be a single point of contact for all support request across hardware, operating systems and applications.
KEY RESPONSIBILITIES
If this sounds like you, please hit apply now or contact Nicola Stewart on 027 242 9753.
New Zealand owned and operated business working in the finance space, with customers at the front and centre of everything they do.
ABOUT THE ROLE
You will be a single point of contact for all support request across hardware, operating systems and applications.
KEY RESPONSIBILITIES
- Ensure user queries and issues are captured, triaged, and investigated
- Develop and deliver end-user training
- Provide application support and configuration
- Device procurement and management
- Developing and maintaining the knowledge base
- Solid commercial experience of providing level 1 support
- Strong experience with Microsoft 365 and Windows OS
- Great customer service skills
- Very strong communication
If this sounds like you, please hit apply now or contact Nicola Stewart on 027 242 9753.