An award-winning creative digital agency with global clients that partners with their clients on developing innovative human centric experiences. You will have the opportunity to learn and grow within a creative and technically advanced team and have access to ongoing personal and professional development. Based in Auckland CBD but they also offer hybrid working.
About the Role:
This UX focused Experience Design role is responsible for contributing to and driving the design of innovative customer-centred experiences that meet client’s objectives and goals. You will be responsible for the overall quality of the user experience, including facilitating workshops, conducting research, conceptualising, wireframing, prototyping, testing and proposing new solutions (UI and visual design skills are a must). In joining the experience practice, you will be supported, mentored, and coached in design methods to develop your skills and techniques. Helping build a broader experience capability across the business.
Key Responsibilities:
Facilitate and advocate a user-centred design process
Meet with clients to understand their requirements
Lead user research activities (interviews, testing, secondary research synthesis & analysis)
Facilitate and participate in ideation and workshops
Produce reports, concepts, wireframes, information architecture (IA) and interactive prototypes
Produce development-ready design solutions
Oversee the implementation of solutions working closely with Tech Leads
Contributing and implementing new design methods and approaches
Key Requirements:
5+ years commercial experience in user experience or related field, ideally within an agency environment
Bachelor’s degree in a relevant field / or equivalent working experience
Portfolio of work that includes artefacts, process and examples. Proficient in various research and CX/UX design techniques such as qualitative research methods, personas, journey mapping, surveys & usability testing
Develop and maintain relationships with key client stakeholders and colleagues
Comfortable leading cross-function design teams
Experience working in lean and agile project environments
If you'd like to find out more about the role, please contact Scott at shallaway@brightspark.io or please apply and await to hear from us!
