If you are passionate about cloud technology and are enthusiastic about delivering first-class customer service, we have an exciting opportunity for you to join an incredible business! As a Senior Systems Engineer, you will be working for a service-led organization at the forefront of the digital workspace, delivering cloud solutions to your clients alongside a highly motivated and supportive team.
WHATS IN IT FOR YOU?
Fully flexible working environment and work from home options
Excellent opportunities for career progression and up-skilling
Competitive package
Opportunity to work with clients of varying scale and industries.
ABOUT YOU:
To be successful in this role, you'll need to be highly dependable, motivated, and flexible to adapt to your customer needs. You will also need to have:
Excellent communication and customer service skills.
A professional and friendly phone manner.
Experience with traditional Microsoft products (Office365, Active Directory, Remote Desktop Services).
Comfortable working in a fast-paced environment.
A positive can-do attitude, motivated to go above and beyond.
The ability to stay composed and prioritise under pressure.
YOUR RESPONSIBILITIES:
Working out of the Nelson office, you will be focused on managing escalation technical support in a level 3 capacity, troubleshooting and problem resolution for your customers. You will lead any Problem Management investigations for platform or customer issues and deliver internal and/or customer projects when required. You will also help with the continuous development and support of Level 1 and 2 engineers.
WHAT'S NEXT?
Don't miss out on this incredible opportunity to work with cutting-edge cloud technologies alongside an established team during an exciting growth phase. Apply online today or contact Josh Edwards at jedwards@brightspark.io to learn more!
