ABOUT THE COMPANY:

An international service provider with over 1000 employees worldwide, who are a specialist in their niche.


ABOUT THE ROLE:

Take responsibility for the performance and monitoring of the technical environment, providing issue resolution and executing daily operational tasks. This will be mainly across the infrastructure environment, with some application support required.

Responsibilities include:

• Act as first point of contact for technical issues
• Communicate with users on the status of their service requests
• Manage support escalations
• Maintain and update technical documentation
• Create and contribute to reports and investigations

ABOUT YOU:

• Strong experience with Linux, specifically RHEL
• Good skills with Windows and VMware systems
• An understanding of networking and firewalls would be advantageous
• Experience working in a complex, multi-priority organisation
• Exceptional attention-to-detail and problem-solving skills
• Very strong communication and rapport-building skills

WHAT'S NEXT?

Please hit apply now or call Nicola Stewart on 027 242 9753 for a confidential discussion.