IT Engineer

Job description

ABOUT THE COMPANY:
A public sector organisation in the infrastructure sector, committed to improving the lives of New Zealanders.  They offer a supportive and inclusive work environment ensuring that every employee has the opportunity to thrive and grow within the organisation.

ABOUT THE ROLE:
As an IT Engineer role you will be responsible for predominantly level 1 & 2 operational support and end user training within the IT function. This includes working with the Senior Manager to support of all end users and applications/systems as well as on- premises and cloud-based IT infrastructure/systems
  
There is also an element of project delivery work, and daily interaction with trusted partners, the data team and end users.

ABOUT YOU:
We are looking for someone with the following experience:
  • Working in an IT function that is a mix of insourced/outsourced.
  • Creating IT procedures, Knowledge Base articles and end user training guides.
  • Participating in a Disaster Recovery and Business Continuity situation.
Exposure to common frameworks, tools and technology, these could include, but are not limited to:
  • End user support and device management – Intune, Autopilot, MDM
  • Cloud – Azure, MS Defender, Sentinel, Azure Virtual Desktop
  • MS 365 Administration – SSO, Dynamics, Azure AD, SharePoint, Teams, OneDrive
  • Supporting a hosted environment – web hosting/CMS
  • Application-level networking, switching (Cisco, Ubiquiti), firewalling (Fortinet) and security
  • Supporting and administering SaaS applications
  • Operating System experience – Windows
  • Wi-Fi systems and management – Ubiquiti/Meraki
  • IP Cloud Telephony solutions
  • Comfortable working in and on a hybrid environment – Cloud (Azure) and on- premises infrastructure (Hyper-V)
  • Working in an Agile world with the mindset to match
  • Demonstrated experience working in a similar support/service desk role
  • Strong Windows server knowledge, Active Directory, LDAP
  • Any data analysis, database (SQL) and/or scripting experience is also a bonus
WHAT'S NEXT?
Don't miss out on the opportunity to work for an organisation offering a positive team culture, supportive environment and opportunities for growth.  Apply online today!