Digital Strategist

Job description

A high performing, independent digital marketing agency is looking for a Digital Strategist to join the collaborative team. In the role, you’ll own the relationship for a portfolio of committed clients, ensuring they’re supported with their marketing activities and being provided with proactive recommendations and insights. You’ll be responsible for managing end-to-end client relationships, driving retention, and identifying opportunities to help clients grow.
  
This role involves problem solving and juggling multiple responsibilities. In return you get great learning opportunities and commission based on client retention. You’ll work closely with our technical specialists, ensuring campaigns are running optimally and that insights are communicated clearly and confidently.
  
What you’ll be doing
  • Managing a portfolio of clients, ensuring high quality service levels, strong rapport building and retention of campaigns
  • Monitor campaign performance daily, build detailed reporting dashboards, and relay insights and recommendations to the client and technical teams
  • Own all client communication, providing clear updates and leading in person client meetings regularly
  • Identify areas of growth and upsell opportunities
  • Facilitate new client onboarding, run discovery workshops and complete campaign briefs
  
What you’ll bring
  • Minimum 3 years’ experience in Digital Marketing account management
  • Strong communication and presentation skills, both verbal and written
  • Strong competence in Google Analytics and other reporting tools
  • High level understanding of digital marketing channels and performance data
  • Excellent time management and organisational skills
  • High energy and a positive, team first mindset
  
What’s in it for you
  • Join a collaborative team who will give you the autonomy to manage your accounts how you see fit
  • Competitive salary and commission based on retaining clients
  • Work with committed clients and deliver innovative, best in market campaigns.
  
If you are interested in driving results for clients and making an impact within a close-knit team, apply today or contact Ieuan on ipadfield@brightspark.io or 0272429753