They are a fast growing food e-commerce company on a mission to make eating healthy easy for Kiwis for delivering fresh, nutritious, fully prepared meals directly to customers, supermarkets and schools. They are growing rapidly and have big ambitions. They have a fast paced culture; high performing and a supportive leadership team.
ABOUT THE ROLE
This role will be rewarding and offer you a lot of opportunity to be creative and try new ideas. You'll be working closely with the senior leadership team to help drive marketing; sales and customer service initiatives.
Key responsibilities:
Establishing yourself as a trusted advisor for their customers, educating them around the products and their benefits.
Responding to customer queries via phone, email and their online customer management portal Gorgias
Create and manage weekly emails to customers and prospects
Place and update customer orders in our e-commerce platform
Maintain and update social media platforms
Developing content ideas for social media
Supporting the Head of Marketing with events and food shows
Assist in development of new campaigns and launches
Analyse the result of marketing campaigns
Developing, managing and analysing digital marketing campaigns
ABOUT YOU:
Experience with developing marketing collateral (social posts; using Canva)
A flexible, decisive, quick-thinker, who has the ability to handle difficult situations in a patient, calm and effective manner
Must be able to self manage and work independently
Must have excellent written and oral communication skills
Ability to learn and use new software programmes (Shopify, Klaviyo, Gorgias, Meta)
A passion for quality and attentive customer service
Great attention to detail
NEXT STEPS:
If you're interested in finding out more about the role, please apply online and await to hear from us or if you have any questions you can contact Jessy at jwilson@brightspark.io
