A newly created role is available at a well-respected Digital Marketing agency. As they continue to grow, they are looking for a Client Success Manager to maintain, retain and grow their accounts. This is a relationship first role for a candidate who takes pride in their work and has a genuine passion for digital.
Responsibilities
Own the client relationships and be proactive with communication.
Prioritise clients and ensure their needs and goals are understood by the delivery team.
Meet with clients online and face to face, being the bridge between client and the technical term.
Stay on top of work delivery, keeping in touch with all stakeholders and defining expectations.
Refine internal processes and identify areas of improvement.
About you
The ideal candidate will be an excellent verbal and written communicator who can explain marketing concepts clearly. You can prioritise workloads, improve processes and smoothly deliver projects. You will have experience managing a portfolio of clients and a track record of delivering results and growing accounts.
Deep knowledge in Performance Marketing and SEO will be needed you will have a genuine interest in the latest marketing trends.
What’s in it for you?
Join a knowledgeable team who take pride in the work they deliver.
Work in an environment that prioritises work life balance and growth.
Work with well established brands, ambitious starts ups and e-commerce companies.
Get a competitive salary that aligns with your experience.
If you’re looking to join a company with a well-defined process and established client list, apply to this role or contact Ieuan Padfield on 0272429753 or ipadfield@brightspark.io
