If you are passionate about cloud technology and are enthusiastic about delivering first-class customer service, we have an exciting opportunity for you to join an incredible business! As the Client Engagement Manager, you will be working for a service-led organization at the forefront of the digital workspace, delivering exceptional Account Management and Service Delivery alongside a supportive team.
WHATS IN IT FOR YOU?
A fun, fast-paced, dynamic work environment.
Huge opportunities for career progression and up-skilling.
Competitive package with regular salary reviews.
Opportunity to work with clients of varying scale and industries.
An exciting growth phase for a renowned Kiwi service provider.
ABOUT YOU:
To be successful in this role, you'll need to be highly dependable, motivated, and flexible to adapt to your customer needs. You will also need to have:
Excellent communication and customer service skills.
A professional and friendly phone manner.
Service Delivery experience with traditional Microsoft products (Office365, Active Directory, Remote Desktop Services) is beneficial.
Comfortable working in a fast-paced environment.
A positive, can-do attitude, motivated to go above and beyond.
The ability to stay composed and prioritise under pressure.
YOUR RESPONSIBILITIES:
Working out of the Hamilton office, you will be focused on building upon existing client relationships, identifying opportunities for service expansion, and collaborating with your wider support team to resolve problems for your customers. You will develop and execute strategic account plans, working closely with your clients to gain a deep understanding of their business objectives.
WHAT'S NEXT?
Don't miss out on this incredible opportunity to work with an established and loyal client-base for one of New Zealand's leading service providers during this exciting phase of growth. Apply online today or contact Josh Edwards at jedwards@brightspark.io to learn more!
