Business Process Manager

Posted 07 March 2023
Salary$120,000-$140,000
LocationAuckland
Job type Permanent
DisciplineProject & Programme Management
Reference674816

Job description

ABOUT THIS COMPANY:
This organisation has been shaking up its industry since day one, and has grown to be one of New Zealand's best known and loved brands.  They offer an exceptional working environment, work from home and office flexibility, a good salary and benefits package, and plenty of opportunities to upskill and progress your career.

ABOUT THE ROLE:
As a Business Process Manager, you'll be responsible for activities associated with delivering change successfully. You will identify impacts or barriers and work with the delivery teams to implement suitable remedial actions.  In addition, you willl proactively and effectively manage all relevant key stakeholders to ensure they are across the detail and supporting the changes.

RESPONSIBILITIES:
  • Line management of Business Process Analyst and Change Analyst
  • Enabling innovation and fostering learning.
  • Nurturing an environment where all team members feel safe to think innovatively and challenge the status quo
  • Ensuring valid end to end process maps for each new product delivered and refresh existing customers journeys as required
  • All aspects of coordination and delivery of change in relation to new and existing products, campaigns, systems and methods of operating 
  • Proactive management of change and responding to changes in scope and identiying risks
  • Fostering an inclusive workplace by placing value on diversity and individuality, and communicating openly and honestly
  • Identifying opportunities for continuous improvement initiatives in order to deliver a values aligned and improved end-customer experience
WHAT'S IN IT FOR YOU?
  • Fantastic working environment
  • Hybrid work from home and office
  • Health Insurance
  • Opportunity to buy 2 weeks additional leave per year
  • Finish early Fridays in summer and before long weekends
  • Upskilling and progression opportunities
  • Free mobile phone plan
  • Discounted broadband
WHAT'S NEXT?
Don't delay and miss out on this awesome opportunity.  Please apply online today, or for more information, contact Lisa Cooley on 021 029 81422 or lcooley@brightspark.io