Business Performance Analyst (BA)

Posted 13 May 2022
LocationAuckland
Job type Permanent
Reference539320

Job description

About the Company:
With a long-standing history in the New Zealand Finance sector, they pride themselves on enabling New Zealand business to grow and see their ideas become reality. Their core business is structured around helping New Zealanders grow by providing them with the funds they need for vehicles, plant, equipment, and machinery.
They recognise that skill and experience come in many forms and actively seek individuals from all industries and the wider community. Being truly committed to their employee’s growth, they encourage you to take ownership of your ambitions and in return they provide you with opportunities to stretch, perform, grow, and maximise your potential.

About the Role:
Hold a central position in the Business Enablement team you will be responsible for managing and leading the business in terms of process & procedure management, providing clear guidelines for the documentation and management of process and knowledge across the organisation, ensuring that business process and procedure are adequately documented. Managing process-centric initiatives and supporting process change aspects of larger projects as required. You will champion process improvement and manage the central process repository in an endeavour to ensure that company knowledge is easily available to all staff.
Within this role you will also be able to gain exposure to multiple projects within the organisation, support business process/change aspects of key strategic projects and initiatives while manage smaller initiatives as appropriate.

Key Responsibilities
  • Facilitate tangible improvements in process efficiency and reduced rework.
  • Undertake necessary analysis to support decision making and action planning regarding area.
  • Support planning and delivery key initiatives across the business
  • Overall management of process repository and provide guidance to internal teams on effective management of process and knowledge.
  • Assist new project initiatives in development of new/alter process and facilitation of training.
  • Oversee and provide input for the improvement of business improvement analysis processes and performance and ensure processes are documented in central repository.
  • Own the process and procedure repository, maintain processes and champion its use throughout all company channels. Manage the workflow of process change requests.
  
Key Requirements
  • Advanced knowledge of process analysis & management tools, techniques, sound base experience in analysis techniques.
  • Strong demonstrable skills in designing and delivering process documentation
  • Sound understanding of the business and market environment, its business strategy and the key drivers of success, and how these relate to the organisations management of information.
  • Good communication skills at all levels including Senior Management with the ability to persuade, influence and build rapport with others and to effectively impart specialist knowledge and build capability in others.
  • Ability to adapt quickly, work under pressure and manage multiple activities in accordance with delivery requirements and timelines - motivated with a strong personality and an "able to get things done" personality.
  
If you'd like to find out more about the role, please contact Scott at shallaway@brightspark.io or please apply and await to hear from us!