Senior Modern Workplace Engineer

Job description

ABOUT THE COMPANY:
A global professional services company that sets the standard for its industry.  You'll be working in a tight-knit and high-achieving IT team, in a modern environment, with supportive leadership.

ABOUT THE ROLE:
The Modern Workplace Engineer provides Level 2 operational engineering support across the New Zealand environment, ensuring stable, secure, and auditable delivery of IT services. The role owns day-to-day administration of endpoints and core platforms (including Microsoft 365 and Intune), executes operational controls (patching, configuration, monitoring), and resolves escalated incidents and requests that require technical analysis beyond Level 1.

RESPONSIBILITIES:
This is a varied role and your day will include, but not be limited to:
  • Technical resolution of escalated incidents/requests requiring Level 2 skills
  • Endpoint engineering and platform administration (M365/Intune, packaging, configuration)
  • Operational controls, including patching, configuration hygiene, monitoring and evidence
  • Change implementation within agreed change process and risk controls
ABOUT YOU:
We are seeking someone who takes great pride in their work and sets high standards for themselves.  In addition you will need:
  • Strong experience administering Microsoft environments: M365, Teams, Intune, and identity/access fundamentals.
  • Demonstrated ability to manage operational controls: patching, configuration, monitoring, incident resolution.
  • Strong written documentation and evidence discipline (tickets, changes, knowledge articles).
The following is highly desirable:
  • Experience in ISO 27001-aligned environments and client audit readiness.
  • Exposure to Microsoft Copilot enablement, data loss prevention, and information governance basics.
WHAT'S IN IT FOR YOU:
  • Great working environment and strong leadership
  • Work one day per week at home
  • Values-driven organisation committed to inclusion and making a positive social impact
  • Work with a talented team committed to excellence
WHAT'S NEXT?
If you are interested in this opportunity, please don't delay in applying.  This role is only available to people with valid NZ working rights.  For more information, contact Lisa Cooley on 021 029 81422 or lcooley@brightspark.io